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Customer Support

Make sure you're using the latest Skyfire release before you submit. Also, please check our FAQ and User Forum before you submit - the answer could be immediately available there.

If your phone is not a Windows Mobile or Symbian (Series 60, 3rd edition) phone, please do not submit a support request.

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Email Address: *

If you don't hear back from us, please check your spam filter.

Country: *

Skyfire is currently launched in the following countries.

- Select One - Argentina Belgium Brazil Bulgaria Canada China Czech Republic Egypt France Germany Hong Kong India Indonesia Italy Japan Korea (South) Malaysia Mexico Netherlands Philippines Poland Romania Russia Saudi Arabia Singapore Spain Taiwan Thailand Turkey Ukraine United Arab Emirates United States United Kingdom Other

- Select One - Afghanistan Albania Algeria American Samoa Andorra Angola Anguilla Antarctica Antigua and Barbuda Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Bouvet Island British Indian Ocean Territory Brunei Darussalam Burkina Faso Burma (Myanmar) Burundi Cambodia Cameroon Cape Verde Cayman Islands Central African Republic Chad Chile Christmas Island Cocos (Keeling) Islands Colombia Comoros Congo Cook Islands Costa Rica Croatia (Hrvatska) Cyprus Czech Republic Democratic Republic of Congo Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Malvinas) Faroe Islands Fiji Finland France, Metropolitan French Guiana French Polynesia French Southern Territories Gabon Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guinea Guinea-Bissau Guyana Haiti Heard and McDonald Islands Honduras Hungary Iceland Iraq Ireland Israel Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Libya Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Micronesia Moldova Monaco Mongolia Montserrat Morocco Mozambique Namibia Nauru Nepal Netherlands Antilles New Caledonia New Zealand (Aotearoa) Nicaragua Niger Nigeria Niue Norfolk Island Northern Mariana Islands Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Pitcairn Portugal Puerto Rico Qatar Reunion Romania Russia Rwanda S. Georgia and S. Sandwich Isls. Saint Kitts and Nevis Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Sao Tome and Principe Senegal Seychelles Sierra Leone Slovak Republic Slovenia Solomon Islands Somalia South Africa Sri Lanka St. Helena St. Pierre and Miquelon Suriname Svalbard and Jan Mayen Islands Swaziland Sweden Switzerland Tajikistan Tanzania Togo Tokelau Tonga Trinidad and Tobago Tunisia Turkmenistan Turks and Caicos Islands Tuvalu US Minor Outlying Islands Uganda Uruguay Uzbekistan Vanuatu Vatican City State (Holy See) Venezuela Viet Nam Virgin Islands (British) Virgin Islands (U.S.) Wallis and Futuna Islands Western Sahara Yemen Yugoslavia Zambia Zimbabwe

Version of Skyfire: * - Select One - 1.0 1.1 1.5 Beta 0.9 Beta 0.85 Beta 0.8 Older None

Phone Manufacturer: - Select One - Asus HP HTC LG Motorola Nokia Palm Pantech Samsung Sony Ericcson Sprint T-Mobile Toshiba Verizon Other

Please Specify:

Phone Model: *

Example: "HTC Touch HD", "Sony Ericsson Xperia X1", "Nokia E71"

Phone Operating System: * - Select One - Windows Touchscreen 5.0 Windows Touchscreen 6.0 Windows Touchscreen 6.1 Windows Touchscreen 6.5 Windows Non-Touchscreen 5.0 Windows Non-Touchscreen 6.0 Windows Non-Touchscreen 6.1 Windows Non-Touchscreen 6.5 Symbian S60 3rd Edition Symbian S60 5th Edition

Other (not currently supported):

Mobile Operator: - Select One - 3 Network Alltel AT&T BT Devicewire O2 Orange Samsung SFR Sprint The Carphone Warehouse T-Mobile U.S.Cellular Verizon Vodaphone Other

Please Specify:

Connection: - Select One - Wi-Fi 3G 2G Edge GSM GPRS CDMA EV-DO Other

Please Specify:

I need help with:

I am getting this error message: - Select One - 404 error Account is unavailable Audio connection error Authentication Failed Bookmarks are unavailable Cannot connect to Skyfire History is unavailable Installation unsuccessful Network unavailable Username or password invalid Other

Please Specify:

Brief summary of the problem encountered:

Please provide as much detail as possible. For example, if you're having issues with a particular website, please provide the URL.

What does the word to the right say? *